Role Clarity Document

Role Definition: The Senior Interior Designer is responsible for understanding client requirements and designing functional and aesthetically pleasing spaces, but also for leading and mentoring a team of junior designers and overseeing project execution. The Senior Interior Designer will be the primary point of contact for the client throughout the entire design and project execution lifecycle, from initial consultation to project completion. Creative and smart enough to solve any design issues. 

Responsibility Deliverable

1.   Client Management

2.   Team Management

3.   Site Management

Tasks & Activities

1.    Client Management

A)   Initial Consultation & Needs Assessment:

• Conducting initial meetings to understand the client's vision, needs, and project requirements.

•   Actively listening to the client's desires and concerns, asking clarifying questions to gain a comprehensive understanding of their expectations.

•   Analyzing the client's existing space, taking measurements, and assessing any potential design challenges.

B)   Conceptual Design & Presentations:

•  Developing initial design concepts and presenting them to the client through mood boards, sketches, and 3D visualizations.

•   Effectively communicating design ideas and rationale, addressing client questions and feedback.

•    Revising designs based on client input and ensuring alignment with their vision and preferences.

C)   Design Development & Approvals:

•   Presenting the finalized design to the client for approval, explaining all design choices and materials.

•   Obtaining client sign-off on the design before proceeding to the execution phase.

•   Maintaining regular communication with the client throughout the project execution phase, providing updates on progress and addressing any   concerns.

•  Scheduling site visits with the client to review the progress of the work and ensure adherence to the design.

•  Managing client expectations and addressing any changes or modifications requested during the execution phase.

•   Conducting a final walkthrough with the client upon project completion to ensure their satisfaction.

• Addressing any outstanding issues or concerns and ensuring a smooth handover of the completed project.

• Maintaining a positive and professional relationship with the client even after project completion.

2.    Team & Design Management

•  Leading and mentoring a team of junior designers, providing guidance, feedback, and support in their professional development.

•  Delegating tasks effectively and ensuring the team's workload is balanced and aligned with project deadlines.

•  Conducting regular performance reviews and identifying training needs for team members.

•  Creating detailed design drawings and specifications for all aspects of the project, including furniture, finishes, and MEP.

•   Assign tasks to junior designers based on their skills and project requirements.

•   "Provide regular feedback and guidance to team members, fostering their professional growth.

3.    Project Management

• Supervising the work of project execution teams, ensuring adherence to design specifications and quality standards.

•  Resolving on-site design challenges and coordinating with contractors and vendors.

•  Managing project timelines and budgets in collaboration with the project management team.

• Conduct site visits to monitor project progress and address any design-related issues.

•  Collaborate with project managers to ensure projects stay on schedule and within budget.

This comprehensive approach to client interaction ensures that the Senior Interior Designer plays a crucial role in understanding, managing, and exceeding client expectations throughout the entire project lifecycle.

Competencies: Iceberg Elements & Attributes List 

1.   Skills:

•   Leadership

•  Communication: Emphasize advanced communication skills, including giving clear directions, providing constructive feedback, and facilitating team meetings.

• Designing: Conceptualization, Working Drawings 

•  Persuasion skills 

• Mentoring

• Teamwork

•  Delegation

• Conflict Resolution

• Rapport building skills 

• Telephone etiquette 

• Speed 

• Furniture Knowledge 

• Knowledge of office layouts 

2.   Knowledge:

• Project Management: Include basic project management knowledge, emphasizing understanding project scope, timelines, and budgets.

•   Microsoft Word, MS Excel/Google Sheets, and MS PowerPoint

• Knowledge of finishes, fixing details and quotation making.

3.   Self-Image

• Confident

•  Smart

4.   Traits:

•  Responsibility and Accountability: Being responsible for team performance, and demonstrating accountability for project outcomes.

• Decision-Making: Includes "Decisiveness" and "Problem-solving"

• Talkative and high energy

•   Persistent

• Willingness to learn

•  Hospitable

5.   Motives:

• Team Success:  "Motivated by team success and fostering a collaborative work environment."

• Growth Oriented

• Win-win Philosophy

Measurement Metrics:

• Team Performance: such as "Team project completion rate" or "Client satisfaction with team's work."

•  Leadership Effectiveness: "Feedback from team members on leadership style" or "Success in developing junior designers' skills.", · 

• Number of conceptualization done by team in a month, and number of project set of drawings completed

• Number of Client interactions