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Role Clarity Document: Project Manager (Site Execution)
Role Clarity Document: Project Manager (Site Execution)
1. Role Definition
1. Role Definition
The Project Manager acts as the central execution leader, responsible for concurrently driving 3 to 4 active project sites to successful completion. This role acts as the critical bridge between the Design, Purchase, and Client teams, empowering Site Supervisors to execute the work with uncompromising speed, quality, and strict adherence to internal processes (PSS).
2. Key Responsibilities & Jobs to be Done
2. Key Responsibilities & Jobs to be Done
Responsibility A: Design Handover & Pre-Execution Planning
Take Complete Design Handover: Extract and absorb 100% of the execution details, drawings, and specifications from the design team in one comprehensive go before mobilizing the site.
Eliminate Ambiguity: Clarify all technical and material requirements upfront to prevent mid-project pauses or rework.
Responsibility B: Multi-Site Execution & Team Leadership
Lead Multiple Sites: Concurrently manage and oversee 3 to 4 active sites at any given time.
Deploy & Direct Supervisors: Allocate one dedicated site supervisor per site and direct their daily activities to ensure ground-level momentum.
Ensure Speed & Quality: Drive the execution timeline aggressively while maintaining uncompromising quality standards.
Maintain Documentation: Ensure all daily progress, site QC, and required reports are properly documented.
Responsibility C: Purchase & Procurement Coordination
Material Dispatch Coordination: Liaise seamlessly with the Purchase Department to align material sourcing and site dispatches with the execution schedule.
Contractor PO Management: Coordinate proactively with the Purchase Department to ensure all Purchase Orders (POs) for petty contractors are formally issued before they commence work on-site.
Responsibility D: Client & Process Management
Client Communication: Act as the primary interface with the client for all execution-related queries, updates, and site walkthroughs.
PSS Adherence: Ensure total compliance with the Process System Structure (PSS) across all managed sites, strictly enforcing standard operating procedures.
3. Measurement Metrics
3. Measurement Metrics
To evaluate the Project Manager's performance, the following metrics will be tracked:
On-Time Delivery Rate: Percentage of sites handed over on or before the committed client deadline (measuring speed).
Zero-Defect Handover Rate: Number of snag-list items at the time of client handover (measuring quality).
PSS Compliance Score: Audit scores reflecting how accurately PSS protocols and site documentation standards were maintained.
Procurement Alignment: Instances of site downtime caused by late material requests or delayed petty contractor PO issuances.
Client Satisfaction: Client feedback score regarding site communication and execution professionalism.
4. Competence Attributes
4. Competence Attributes
Skills
Multi-Tasking & Resource Allocation: Ability to juggle the demands of 3-4 active sites and shift resources as needed.
Cross-Functional Coordination: Seamlessly communicating between Design, Purchase, and Site Supervisors.
Quality Control & Blueprint Reading: Ability to translate complex design drawings into ground-level execution without errors.
Knowledge
Deep understanding of interior fit-out execution, civil work, MEP, and site sequencing.
Thorough knowledge of the PSS and company documentation standards.
Familiarity with procurement timelines and material sourcing logistics.
Motive
High Need for Achievement: Driven by the satisfaction of seeing a project cross the finish line quickly and flawlessly.
Process-Driven: Motivated by creating order out of chaos and running sites like a well-oiled machine.
Self-Image
Views themselves as the "Orchestrator" who makes things happen on the ground.
Sees themselves as a dependable, authoritative leader who commands respect from both site workers and clients.
Traits
Assertive & Decisive: Does not hesitate to push back on delays (whether from vendors, purchase, or supervisors) to keep the project moving.
Detail-Oriented: Hyper-focused on the micro-details of quality and documentation.
Resilient: Maintains composure and problem-solves effectively when dealing with unpredictable site challenges.
Other Responsibilities
1. Able to control the wastage and manage labour at the site.
5. Honest and Punctual
6. Able to understand the requirement of project/Client deliverables. Deliver the project as per client satisfaction.
Competence Attributes
Work knowledge
Drawing knowledge
Vendor list for material and labour both
Time management
Add-on skill: Making proposals for upcoming projects.
Must: Own conveyance is a must-have pre-requisite.
Competencies: Iceberg Elements & Attributes List
Skills
1. Understanding of GFC
2. Eye for detail
3. Communication skills
4. Coordination skills
5. Planning Skills
6. Persuasion skills
7. Rapport-building skills
8. Telephone etiquette
9. Speed
Knowledge
1. Microsoft Word/Google Doc, MS Excel/Google Sheets
2. Knowledge of finishes, fixing details.
3. Technical knowledge of all site interior jobs like flooring, ceiling, plumbing, electrical, services
Self-Image
1. Professional
Traits
Leadership: team and vendor management
2. Persistent
3. High Energy
4. Ability to handle challenges
5. Willingness to learn
6. Hospitable
Motives
1. Growth Oriented
2. Win-win philosophy
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