Head of Designs Role Clarity Document

Role Definition

The Head of Design holds total executive accountability for the creative vision, technical accuracy, commercial viability, and execution readiness of every design project at Divine Innovation. Directing a full multidisciplinary studio—including interior architects, 3D visualizers, furniture designers, proposal writers, and BOQ estimators—this leader translates sales downloads into awe-inspiring, budget-aligned workspace environments. The Head of Design personally checks all drawing packages to ensure 100% zero-ambiguity handovers to project execution and purchase teams, while co-leading design pitches to leave enterprise clients flabbergasted.

Responsibilities & Deliverables

1. Creative Direction & Enterprise Client Pitching: Lead the design studio in crafting innovative commercial office concepts, while personally joining the Sales team to present and defend high-ticket enterprise design pitches.

2. Airtight Technical Documentation & Execution Handoff: Rigorously check and vet 100% of technical drawings (GFCs, MEP, civil, ceiling, layout) to ensure project execution teams receive flawless packages requiring zero back-and-forth clarification.

3. Design-to-Budget & BOQ Governance: Direct the in-house BOQ and proposal team to ensure all creative concepts strictly adhere to targeted client budgets and Divine Innovation’s gross margin requirements.

4. Factory Integration & Furniture Design Leadership: Oversee the internal furniture design team to produce precise, production-ready factory shop drawings for custom joinery and workstations manufactured at the IMT Manesar plant.

Tasks and Activities

1. Creative Direction & Enterprise Client Pitching

• Take comprehensive project downloads from the Sales team, converting client headcount, aesthetic, and functional requirements into world-class design solutions.

• Direct and mentor the studio team (interior designers, 3D renderers, space planners) to deliver designs that exceed client expectations ("happily flabbergast" the client).

• Partner with Sales Managers on key enterprise accounts to lead design presentations, walk CXOs through 3D models, and articulate design rationale.

• Enforce strict adherence to Divine Innovation's Process System Structure (PSS) for design SLA turnaround times from sales download to proposal delivery.

2. Airtight Technical Documentation & Execution Handoff

• Personally review, mark up, and approve 100% of drawing packages generated by the studio prior to client sign-off and site release.

• Deliver complete, hyper-detailed Good for Construction (GFC) drawing dockets to the Head of Projects, eliminating any need for execution teams to seek mid-project clarifications.

• Write crystal-clear material specifications, bill-of-materials (BOM), and procurement notes so non-technical Purchase team members can source exact items effortlessly.

3. Design-to-Budget & BOQ Governance

• Supervise proposal and BOQ estimators to build detailed cost breakdowns alongside design development.

• Enforce "Design-to-Budget" principles: either design strictly within an established client budget or establish a baseline BOQ that protects target gross margins.

• Review all pre-bid BOQs and techno-commercial proposals for line-item accuracy, material specification alignment, and commercial safety before client submission.

4. Factory Integration & Furniture Design Leadership

• Lead the dedicated Furniture Design team in developing custom modular workstations, executive desks, and loose furniture concepts.

• Ensure creation of millimeter-accurate factory shop drawings (joinery details, hardware specs, finish schedules) for seamless production at the IMT Manesar manufacturing plant.

• Coordinate with the IMT Manesar production team to verify prototype feasibility, material availability, and manufacturing standards.

Measurement Metrics

• Zero-Query Handoff Rate: 100% zero-query technical handovers (Project execution team proceeds without requiring drawing clarifications).

• Design SLA Adherence: 100% compliance with internal PSS turnaround timelines from sales download to initial proposal presentation.

• Design-to-Budget Accuracy: 100% budget compliance with zero margin degradation caused by design oversights or unbudgeted material specs.

• Enterprise Pitch Win Rate: Contribution to achieving a 30%+ win rate on key enterprise pitch presentations.

• Non-Technical Purchase Execution: 0 purchasing errors resulting from vague or incomplete design specifications.

Competencies We Are Looking For

Skills

1. Creative Design Leadership & Commercial Workspace Concept Design

2. High-Impact Enterprise Client Pitching & CXO Presentation

3. Rigorous Technical Drawing Verification & Detail Auditing (CAD/Revit/BIM)

4. Design-to-Budget Engineering & BOQ Estimation Governance

5. Factory Shop Drawing Review (Modular Joinery & Furniture Manufacturing)

6. Cross-Functional Specification Writing for Procurement Teams

Knowledge

1. Deep expertise in commercial workplace architecture, space planning ratios, and ergonomics

2. Thorough understanding of civil, MEP, HVAC, acoustic, lighting, and fire safety systems

3. Material costs, finishing techniques, and commercial fit-out procurement workflows

4. Industrial furniture manufacturing processes, wood/metal joinery, and production workflows (IMT Manesar setup)

Self-Image

1. Master Design & Technical Authority

2. Creative Visionary with Commercial Discipline

3. Flawless Execution Enabler

Traits

1. Obsessive attention to technical detail and drawing accuracy

2. High aesthetic sensibility combined with practical buildability

3. Articulate, charismatic communicator with executive presence

4. Calm under tight SLA pressure and multi-project demands

Motives

1. Driven by creating iconic, award-worthy corporate workspace environments

2. Motivated by technical perfection and zero-error project execution

3. Committed to building a seamless bridge between design creativity, manufacturing, and site delivery